Shipping

Each order enjoys free delivery service, and the postage and possible custom fees are borne by the seller (tungstencustom.com).
We use DHL express delivery areas to cover the United States, Canada, Japan, Australia, Singapore, New Zealand, United Kingdom, Germany, South Africa, France, Italy, Spain and most countries in Europe and other countries around the world.

Order processing time
Usually, all orders need to be processed within 2-10 working days before being shipped by DHL. A valid DHL tracking code is provided. Because the product customization time is relatively long, the products are made by hand polishing! Shipping time is not included.

If you want to confirm the final effective time of the product, you can send us the product link or product sku, product color, width, size ,This way we can give you the best time to confirm! Don't hesitate, please contact us by email, we will be on 24 Reply to your emails within hours! Please keep an eye on your spam mailbox.

National delivery time:
1. The United States and Canada, Australia and Japan, Singapore, New Zealand, South Africa (excluding EU countries and the United Kingdom)
We will ship to you via DHL within 3-6 working days, (order processing time not included that take 2-10 working days)

2. European Union countries (including the United Kingdom)
We will ship to you via DHL within 5-8 working days. (order processing time not included that take 2-10 working days)

3.All other countries globally(not included European countries and UK, USA, Canada, Australia, Japan, Singapore, New zealand, South africa).
Other countries globally we would ship by DHL to you in 6-9 working days(order processing time not included that take 2-10 working days)

If you have any questions or other information, please feel free to contact our support through the following: [email protected]

Note: This is our shipping and delivery time during the COVID-19 pandemic. We do hope that this situation will disappear as soon as possible and everything will return to normal, but before that, we cannot guarantee faster delivery time because all The product customization time is relatively long, and the products are made by hand polishing.

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