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Your satisfaction is our top priority. We value your feedback and are constantly working to improve.
We are committed to ensuring your satisfaction with any product you have ordered from us.If you are not satisfied with an item, you may return it to us within 30 days of receipt for a full refund.
A: All our bands are crafted from premium cobalt-free tungsten carbide. This material avoids oxidation and skin discoloration, delivering long-lasting shine for daily wear.
A: Tungsten carbide will never tarnish or rust. Unlike silver or plated metals, it resists oxidation and maintains its finish with proper care.
A: Tungsten carbide is highly scratch-resistant, far harder than gold, silver and stainless steel. While not fully scratch-proof, it holds polish well under everyday use.
A: Tungsten is hard yet brittle. Severe heavy impact against hard surfaces may cause cracking. Avoid strong collisions during construction, weightlifting and heavy labor.
A: Unfortunately tungsten rings cannot be resized due to extreme hardness. Please confirm your ring size carefully before ordering.
A: We recommend professional measurement at a local jewelry store. Wider bands (6mm+) usually fit tighter; you may need to select half a size up. Avoid measuring fingers when cold. Our size chart is available on the website for reference.
A: Yes. 2mm,3mm,4mm,5mm,6mm,7mm,8mm,9mm,10mm 12mm and 14mm wide bands sit more snugly on fingers. If switching from a thin ring, choose a slightly larger size.
| A: Yes, we support personalized laser engraving. You may add names, dates, quotes, coordinates and symbols. Character limits apply for clear engraving results. |
A: Custom engraved items are made exclusively for you and cannot be restocked. Engraved orders are non-refundable and non-exchangeable unless the product arrives damaged. Return, Exchange & Warranty
A: Our deep laser engraving penetrates the metal surface and will not rub off with regular daily wear.
A: Standard order processing takes 1–2 business days. Custom engraved orders require extra production time. Once dispatched, tracking information will be sent to your email.Please check the link for detailed shipping times.
A: We ship worldwide to US, Canada, Europe, Australia and many other regions. Delivery times vary based on destination. Import duties and local customs fees are the our responsibility.
A: Address edits are only possible before shipment. Once the package is dispatched, we cannot update delivery information. Double-check your address during checkout.
A: Unworn, non-personalized rings in original packaging can be returned or exchanged within 14 days upon delivery. Items must be free of scratches and damage. Return shipping costs are covered by the buyer.
A: We provide warranty coverage for manufacturing defects. Damage caused by accidental impact, improper use or surface wear is not covered under warranty.
A: Brief contact with tap water is safe. We recommend removing the ring before swimming in saltwater, chlorinated pools and handling bleach or strong cleaning agents to protect surface finishes and inlay materials.
A: Clean using warm water mixed with mild soap and a soft cloth. Avoid ultrasonic cleaners. Store separately from harder jewelry to prevent surface abrasion.
A: All rings are shipped with premium gift packaging. You will receive matching jewelry, ideal for wedding, anniversary and gifting occasions.
A: All our bands are crafted from premium cobalt-free tungsten carbide. This material avoids oxidation and skin discoloration, delivering long-lasting shine for daily wear.
A: Tungsten carbide will never tarnish or rust. Unlike silver or plated metals, it resists oxidation and maintains its finish with proper care.
A: Tungsten carbide is highly scratch-resistant, far harder than gold, silver and stainless steel. While not fully scratch-proof, it holds polish well under everyday use.
A: Tungsten is hard yet brittle. Severe heavy impact against hard surfaces may cause cracking. Avoid strong collisions during construction, weightlifting and heavy labor.
A: Tungsten carbide is highly scratch‑resistant against daily wear. It can resist scratches from keys, coins and regular household items, but it is not 100% scratch‑proof when facing hard sharp tools or diamond objects.
A: Our tungsten bands are hypoallergenic, nickel‑free and cobalt‑free. People with sensitive skin can wear them comfortably. In rare cases, heavy sweat or residual soap may cause temporary irritation; simply clean the ring regularly.
A: Tungsten carbide is extremely hard and cannot be cut or resized by traditional jeweler methods. Please double‑check your ring size before placing an order. We offer size exchange service under our policy.
A: Comfort‑fit design curves the inner wall slightly with rounded edges. It reduces pressure on your finger, brings all‑day wearing comfort, especially for people with thicker knuckles.
